AI Photo Booth Questions Answered
Software & Operation
1. How can we design or add new themes?
You can put your design files into the folder specified in our program's installation package on your computer. The program will automatically import and display them.
2. Can we upload our own backgrounds (e.g., real places, event logos, corporate branding)?
Yes
3. Are there any other pre-made theme packages available for purchase? In addition to the 80 you offer.
Yes by the way , you also can create new theme by yourself.
4. Can the welcome screen or interface text be customized for events or clients?
Yes
5. Is the software cloud-based or local, and can it run offline without internet?
It need internet . the software is local.
6. Is there any license key, activation, or subscription required to use the AI features?
Yes each time you take a photo , it need cost subscription 0.15 USD.
7. Is the interface fully in English?
Yes
8. Are the photos automatically saved to the cloud or to local storage?
Yes , saved to local
9. Can all photos and videos be downloaded after each event?
Yes
10. Does the unit support a payment option where guests can pay per photo or per session? If yes: what payment methods, transaction fees, and integration details?
Yes, Visa. it depends on area.
Printing & Supplies
– How can we order more HITI paper and ink (are they available in the U.S.)?
You can buy at local , or from us , by the way , you can provide the printer by yourself.
– What is the cost per print (paper + ink)?
200 USD
– Can the booth operate in digital-only mode (no printing)?
Yes , you can scan the QR code and download the photo to the phone.
Shipping & Delivery
– Can you please provide the total shipping cost to Chicago, Illinois, ZIP 60068, USA?
By sea is 800USD 35 days .
– What are the options and delivery times for air vs sea shipping?
By sea 35 days
By air 20 days
– What is the production time once the order is placed?
10 days
– Are customs duties, taxes, and delivery to door included?
Yes DDP
– What are your payment terms (deposit, balance, and accepted payment methods)?
Deposit 50% , balance before ship out . T/T.
Transport & Storage
– How do we move the booth between events — does it have wheels or handles?
Big machine has wheels. The small one have flight case.
– Do you offer a protective or flight case for transport and storage?
It is optional . if you need .
– How many people are needed to move or load it safely?
The small one is 1 people . big one is 2 people
– What are the total packaged dimensions and weight for transport planning?
70x80x40cm weight : 90kg (without flight case )
– How should the booth be stored when not in use (temperature, humidity, protection)?
Normal indoor temperature, just keep out the moisture.
Support & Warranty
– What is the warranty period and what does it cover (camera, printer, software)?
1 Year Camera , printer and computer . software is lifetime.
– Do you offer remote technical support if there are issues after delivery?
Yes. Installation video and remote support.
– How are future software updates handled?
Online
Future Versions
– Is this model the latest technology available for AI photo booths (considering hardware specs, AI functions, upgrade path)?
Yes
– Can this model be updated later with new software or AI features?
Yes
